GENERAL CONDITIONS OF SALE
These general conditions of sale govern the terms and conditions of sale of products marketed by library gumo/Gustavo Varela Ogando. All contracts for the sale of products by library gumo/Gustavo Varela Ogando. its clients are governed by the present general sales conditions, which form an integral and substantial part of each proposal, order and confirmation of order of the product itself. Conditions of sale applicable to your order will be those that are in force on the date which is made the same.
1. / ORDERS AND SERVICE HOURS
Orders can be made via phone at (+ 34) 982 380094 number, by e-mail to gumolibreria@yahoo.es, or from "Order online" at http://libreriagumo.com/es/.
Office hours:
Morning: from 10:00 to 14:00
Afternoon: 16:00 to 20:30 Monday to Friday and Saturday from 10:00 to 14:00.
2. / CURRENT RATES
All library gumo products prices are published on the Web and library gumo/Gustavo Varela Ogando reserves the right to modify both the products and prices without prior notice.All published prices include VAT and applicable taxes.
3. / OPEN ACCOUNT
To access, must enter their customer number and a password which will be previously drafted in the area access / create your account, where will introduce your e-mail address to create your account and once inside fill your personal data following the guidelines of the tables.
4. / PAYMENT METHODS
Gumo library customers can choose, at your convenience, as a form of payment for their purchases a any of the following:
4.1. WIRE TRANSFER
Once placed the order to bookstore gumo/Gustavo Varela Ogando, and known the total amount to pay, this is joined by transfer into one of the related accounts invoice pro form. Once entering gumo/Gustavo Varela Ogando library and verify the bank transfer receipt. Such income must bear the seal and mechanical authentication of the Bank. Upon receipt of the proof shall be allowed to the sent. The lack of seal or mechanical authentication will lengthen the term of authorization of exit of the goods, within a period that can be reached after 5 working days.
4.2. BY CREDIT CARD
For this purpose it is necessary to choose "Authorization for payment by credit card" that you can perform using the platform of the BBVA bank cards or PAYPAL platform
4.2. BY CASH ON DELIVERY
For this purpose it is necessary to choose "Cash on delivery" that it may be through payment platform, after you choose this payment method will be in shipping and you will pay the carrier once receive your package, only applicable to deliveries to mainland Spain. .
7. / PROCESSING, POSTAGE AND MINIMUM ORDER
They will be included in each shipment in concept of processing and shipping:
-Peninsula and Balearic Islands.
-Portugal, Andorra. Rest Europe and world 500 euros for shipping.
-All orders coming to be collected will not be including postage. Minimum order on library gumo/Gustavo Varela Ogando 60 euros in the Peninsula, Ceuta, Melilla, Balearic Islands and Canary Islands, 500 euros in the remaining sets.
9. / RETURNS, REPAIRS, WARRANTIES
Gumo/Gustavo Varela Ogando Bookstore moved the warranties and conditions of the manufacturer to the distribution channel. When, for the reason that is, the customer must send goods to bookstore gumo/Gustavo Varela Ogando, will always do it after obtaining a RMA (return number), without which the Dept. Logistics and warehouse library gumo/Gustavo Varela Ogando will not accept the goods from the carrier.
If within 24 hours following the delivery of the material, any manufacturing defect is detected, must be a request of RMA indicating the reason for return for replacement. This request should be sent immediately so that you can be as defective material and thus expedite the change.
They are not accepted RMA as faulty source material after this period.
The material will be returned with all its articles and original packaging in perfect condition.
If the material carries electronic components and receive damages caused by external devices, rises of stress, shock or mishandling of the product void your warranty.
To make a return of material you must go to gumolibreria@yahoo.es and record in writing of the problem in question.
You will receive an e-mail response with the RMA number assigned for the requested return. Without this RMA identification number no return will not be managed.
Once obtained the RMA number, must send the goods within 3 working days. For such RMA is fixed a maximum reception period of 14 days, which will be cancelled. Complementarily, you can sent copy by fax of shipping in the carrier's delivery note to confirm his departure.
Ports of any RMA shipment shall be borne by the customer in both directions.
Consult our sales department if you have any questions in this regard.
9.1. SHIPPING ADDRESS
Library Gumo
C / Avd. Orense s/n
27200 Palas de Rei (Lugo) - Spain
9.2 CONDITIONS AND REQUIREMENTS FOR THE RETURN OF MATERIAL
If after 24 hours, receipt of the material, do not receive hearing, we understand that the reception and verification of material has been compliant.
-Seals themselves or others on the original packaging cannot be used.
-Unable to write the address on the package directly. The RMA number clearly visible on the shipping label or outer shipping box, but never on the original packaging should be indicated. Neither the material without handling or original packing will be accepted.
If received by library gumo/Gustavo Varela Ogando. a product to be repaired and checks that your operation is correct, it will be returned to customer postage due with costs charged for review. Will not be accepted no product returns after seven days after date invoice library gumo/Gustavo Varela Ogando. This return period is set between the invoice and seven days (both inclusive).
Any refund is without effect if the product is discontinued.
The buyer assumes and accepts all the conditions of sale here things in the purchase of each product purchased from library gumo/Gustavo Varela Ogando.
9.3 THE COLLATERAL MANAGEMENT
According to the different reasons:
-Defective delivery of material: library gumo/Gustavo Varela Ogando assumes the shipping in both directions within the period of five working days. Just to the Peninsula.
-Defective within the warranty period: one year limit. Library gumo/Gustavo Varela Ogando assumes the return postage, and service processing of the warranty with the manufacturer, should there be any cost.
-Defective within the warranty period after the first year: library gumo/Gustavo Varela Ogando charge ports of roundtrip. The cost of processing of the warranty with the manufacturer will be charged to the customer.
-Defective out of warranty: library gumo/Gustavo Varela Ogando manage repair with a charge for processing, separate shipping costs and other direct expenses that may arise. Manufacturer does not include the cost of postage of sending the material within the warranty for repair.
10. / SPECIAL ORDERS
If some library gumo customer wants a product that does not appear in single http://libreriagumo.com/es/ has to notify you via email to gumolibreria@yahoo.es or by phone at (+ 34) 982 380094.
11. / SHIPPING
Shipments are normally made by Seur, DHL, Kiala and postal carriers for shipments in Spain and Portugal. The delivery time is 19 hours, 48 hours or more days depending on the mode chosen by the customer for shipment or destination where it is addressed. However, library gumo/Gustavo Varela Ogando declines any responsibility for the delay in delivery of packets for reasons beyond our control. All costs relating to local taxes or customs or any other in the country of destination are the client's account.
12. / CONTACT
You can send business inquiries or orders a: gumolibreria@yahoo.es
If you have any doubt or any technical questions about the products, you can contact: gumolibreria@yahoo.es.
If you wish to speak directly with us, you can do it from 10:00-14:00 and 16:00 to 20:30 hours on the telephone: (+ 34) 982 380094
Or if you prefer by ordinary mail to:
Library Gumo
C / Avd. Orense s/n
27200 Palas de Rei (Lugo) - Spain
Gumo/Gustavo Varela Ogando library reserves the right to modify the conditions above without prior notice.
13. / VARIOUS
13.1 JURISDICTION
Any difference or is cancelled on the present general conditions of the band, shall be submitted to the jurisdiction of the courts of Lugo, bearing in mind that expenses of court if any paperwork, they will be paid by the offender.
Likewise, library gumo/Gustavo Varela Ogando reserves the right to end the present general conditions of sale, totally or partially, with general or particular if you reach the following circumstances:
To / violation by customer of any of the provisions of this agreement.
B / if requested by default, insolvency or bankruptcy by any case statement.
C / default on its payment obligations.
13.2. / PRIVACY
From Library Gumo / Gustavo Varela Ogando we care about your privacy, so we are committed to maintaining the privacy of the data provided, only used to contact you directly and always. Your information is not provided to any third person, company or entity.
Similarly you have the right to access, rectification and deletion of data by letter, fax or e-mail addressed to our sales department.
You also have the option to subscribe or low whenever you want from our database email.
gumolibreria@yahoo.es
13.3. / LAW OF COOKIES
To register in our store library Gumo/Gustavo Ogando Varela you accept our policy of cookies which you can exercise at any time the rights of access, rectification, cancellation and opposition of their data through personal the contact form, always accompanying a photocopy of D.N.I.
This web site, like most of the Web sites, uses Cookies to improve and optimize the user experience. You will find detailed information on what are "Cookies", what type use this web site, you can disable them in your browser and how to specifically block the installation of third-party Cookies, on our tab us, data protection act.
LSSI
Ownership and corporate name
In compliance with provisions in the law 34/2002 of services of the information society and electronic commerce (LSSI), we inform you that the ownership of the domain of our shop, www.libreriagumo.com/ is /, is owned by Gustavo Varela Ogando, with CIF: 32839039F and postal address in Avd. de Oresnse s / n., CP: 27200 Palas de Rei - Lugo. For any queries, you can contact Libreria Gumo in e-mail gumolibreria@yahoo.es